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Suburban Exterminating's Blog

21 April

Pest Control Professional Providing Awesome Customer Service

Suburban Exterminating is happy to announce the promotion of Richard Sparling to the position of Field Manager.

Awesome Customer Service

Rich started with Suburban Exterminating as a technician and has quickly worked his way through the ranks. He has a large impact on the quality of service we provide and the morale of the employees. General Manager, Bill Somerville, says “Time and time again Rich has proven that his ability to work with the customers and technicians will make Suburban the most successful pest control company on the Island.”

Rich has the rare ability to make everyone feel like a rock star. He routinely steps up to exceed customers’ expectations. When your home is being invaded by insects, many customers are very anxious to get rid of their pest control problem. One Commack customer, Mrs. R, said this about Rich “He was very kind and calmed her down”.  Another customer, Mrs. T of Smithtown said Rich “is fantastic and she was so happy to be a customer of Suburban.”

Rich and his family live in Bay Shore.  Rich’s wife is a teacher for Head Start in Wyandanch. This summer, Rich will be one of our bug experts at our children’s library program.

Congratulations Mr. Rich Sparling!!

The goal as a company is to have customer service that is not just the best but LEGENDARY. ~ Sam Walton

We see our customers as invited guests to a party, and we are the hosts. It’s our job every day to make every important aspect of the customer experience a little bit better. ~ Jeff Bezos, founder of Amazon

Please call Suburban Exterminating for your pest control service needs at (631) 864-6900 or (516) 864-6900.

 

Tags: customer reviews  |   employee bio  |   long island pest control  |  

 

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