Suburban Exterminating's Blog

26 May

Meet Donna

Congratulations, Donna, on your recent promotion to Office Manager at Suburban Exterminating!

Customer Service at Suburban Exterminating 

Donna trains and motivates fellow employees to deliver excellent customer service.  She also develops customer service standards, policies and procedures for our Customer Service Department. When complex problems arise, Donna’s composure and knowledge of pest control enable her to help many customers.  In her new job, Donna exemplifies professionalism and an ability to manage multiple projects. She has that rare ability to calm angry callers and repair trust. She knows how to design best-option solutions for our pest control customers!

For over 9 years, Donna has worked at Suburban Exterminating. She began as a customer service representative.

Donna loves a celebration! Donna says “I do event planning on the side for family, friends and friends of friends. I make invitations, favors & centerpieces… I guess that’s a hobby/passion as I enjoy doing it.”  Donna believes  “Treat people as if they were what they should be and you help them become what they are capable of becoming.” by Johann Wolfgang Von Goethe.

For help solving your pest control problem, contact our office at (516) 864-6900 or (631) 864-6900. Tell your service representative that Donna sent you =)

 

 

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