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Suburban Exterminating's Blog

22 January

Customers Asked, We Listened

notification choices

Suburban Exterminating’s motto is “Work As A Team And Have One Goal...Customer Satisfaction!” We’re always looking to improve our customer service. When a number of our customer reviews mentioned that they would like additional notice, we listened.

We understand that your time is precious. We now have the ability to notify customers via text, email or phone that we’re on our way!  We love our Long Island customers and continue to look for ways to improve our pest control services. Keep those reviews coming =)

Suburban Exterminating Customer Reviews

Review from Terry M. on Facebook: They continually come for service appointments without calling first. We complain about this problem. They do it again. So each service appointment they need to come out twice. Seems inefficient to me"

Review from Federico I. of Quogue, NY on Contactus.com: The service was ok but the technician saw we had kids and a dog and didn't inform us he would spray. I need prior notice during the months of July and August as were in the house. Thank you."

Review from Kathleen T.  of Dix Hills, NY on Contactus.com:  We just signed last year I believe....so far so good....lol
this last visit you are talking about the technician didn't make himself known...we were unaware he was here I wanted to speak to him we had a few days that we had spiders in the house....it is possible we weren't home so I don't want to get anyone in trouble.....please remember though we do have a large dog and need advanced notice..... We would have no problem recommending your company to anyone....just please advanced notice o.k"

Text, Email or Phone Suburban Exterminating to schedule your next appointment.

Text or call us at it (631) 864-6900 | (516) 864-6900 | (631) 287-6900

Our email is contactus@suburbanexterminating.com  or fill out the contact form on our webpage =)

 

 

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